St. Charles, IL Fire Damage Cleanup and Restoration
Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.
SERVPRO of St. Charles / Geneva / Batavia has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your St. Charles home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of St. Charles / Geneva / Batavia
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (630) 377-7062
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. St. Charles residents can expect an immediate response time, day or night.
Faster to Any Size Fire Emergency
When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately day or night to your St. Charles home or business. A faster response helps to prevent secondary damage and helps to reduce cost.
Locally Owned, with National Resources
We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of St. Charles / Geneva / Batavia is close by and ready to respond to your fire damage emergency. We are proud to be an active member of the St. Charles community and want to pitch in and help make our community the best it can be.
We are proud to serve our local communities:
Highly Trained Water and Fire Restoration Specialists
We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business.
Step 6: Cleaning and Sanitizing
Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.
Step 7: Restoration
Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.
Trusted Fire Restoration Leaders
SERVPRO of St. Charles / Geneva / Batavia is prepared to go into action when a fire strikes in St. Charles, IL. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.
Let us help – Call (630) 377-7062 and we will get started on your home restoration right away.