Recent Commercial Posts

How to Prepare Your Company For Disasters

3/3/2020 (Permalink)

Broken snapped wooden power line post with electrical components on the ground after a storm Power outage in St. Charles, IL area

No business owner ever thinks that a major disaster will befall their company, but planning for the worst case scenario will help them get their company in St. Charles, IL  back on its feet much quicker in the event of a real emergency. The Federal Emergency Management Agency (FEMA) recommends that a disaster preparedness plan should consider both natural and man-made disasters.

Natural Disasters

It is critical to identify all of the natural disaster situations that could potentially affect your company. Every region in the country has different weather-related situations they must plan for. They can include:

  • Tornadoes
  • Hurricanes
  • Earthquakes
  • Floods
  • Wildfires

Included in natural disaster business preparedness would be an in-place shelter for employees and visitors to meet. In the case of tornadoes, this should be an interior room with no outside windows.

Man-Made Disasters

Hazardous material spills or exposure
Power outages
Structural collapse
Technical disasters - These can include loss of data and security breaches

Detailed evacuation procedures would be essential when devising a plan for man-made disasters. Ensuring the safety of your employees and visitors is your top priority.

Develop a Successful Plan

The key to a successful disaster preparedness plan is to first conduct a risk assessment to identify all of the situations that can potentially affect your company. It is smart to have an “all-hazards” approach when developing your plan so that no matter what disaster you encounter, your company will be prepared. A disaster plan should include:

  • Mitigation, preparation, response and recovery plans to handle the hazards and risks appropriate to your company
  • Written procedures to address all of the steps involved in preparation and response
  • Training of all personnel, including all visitors on the premises
  • Data backup management plans
  • Plans on how to communicate with internal and external parties regarding the situation, including a robust alarm system
  • Emergency drills at regular intervals with all employees, making sure to document any weak areas that need to be improved

When developing your disaster preparedness plan, remember the “3 P’s” - plan, prepare and practice.

Why Should My Business Choose SERVPRO?

2/6/2020 (Permalink)

water on the floor of a business SERVPRO Franchise Professionals are trained to meet or exceed industry standards after water damage.

As a business owner in Geneva, IL you know that each day brings with it new challenges. It helps to know that, should a disaster occur, you can trust a company with a 24-hour fast response reputation to remedy the situation. SERVPRO is ideal because:

1. They’re Trusted Professionals

Since 1967, SERVPRO has been providing customers with quick and reliable restoration and cleanup. With over 1,700 franchises nationwide, they’ve become a trusted industry leader.

2. They’re Knowledgeable and Experienced

Extensive training and certification in fire restoration is provided at the IICRC-approved training facility of SERVPRO Industries, Inc.

3. They’re Preferred by Many

SERVPRO not only handles residential cleanup but has also become the trusted choice for commercial clients, much of the insurance industry and many property management companies.

4. They’re Always Available

SERVPRO is committed to the restoration and cleanup industry, so it’s only logical to be available on a 24-hour basis, 365 days a year. Emergencies are never convenient; they don’t take nights, weekends and holidays off, after all. The more than 10,000 SERVPRO teammates don’t either. They’re always open, so they’ll quickly be on the scene to analyze the damage and begin the cleanup and restoration process.

5. They Have Equipment for Every Job

You can trust SERVPRO Franchise Professionals to have the right equipment available for every job. More than 140,000 pieces of professional restoration and cleaning equipment are housed in over 5,000,000 square feet of building space.

6. They Offer an Array of Services

No matter what type of commercial facility you may have, SERVPRO is Here to Help. Their services include fire, water and storm damage restoration, mold remediation, building cleaning, as well as air duct and HVAC cleaning. They can also handle board-ups, biohazard cleanup, document drying and the cleaning, restoration and deodorization of electronics and artwork.

If your commercial building sustains any type of damage from flooding to fire to mold, you can feel confident hiring SERVPRO Franchise Professionals with 24-hour availability to get your building back to preloss condition.

Commercial Property Damage Specialists

1/23/2020 (Permalink)

commercial loss SERVPRO of St. Charles/Geneva/Batavia is here to help after a commercial disaster.

When your property experiences a disaster from a commercial frozen pipe, commercial fire or commercial sewage you are in need of knowledgeable technicians fast. Whether we’re dealing with a relatively small cleanup scenario or a large-scale event, we work quickly to assess each situation and isolate the damaged area. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. We seek to help your business be able to continue operations in a temporary space if necessary while we restore your facility. With 24/7 emergency service we are able to help get your business quickly and strive to fully restore the damaged area while working within your budgetary constraints.

About SERVPRO of St. Charles/Geneva/Batavia

SERVPRO of St. Charles/Geneva/Batavia is a large loss provider that specializes in the cleanup and restoration of commercial and residential property. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Preparing Your Business for a Disaster

12/23/2019 (Permalink)

Hand completing Emergency Preparation List by Equipment Have an emergency supply kit available

Tips for Preparing Your Company For an Emergency Situation

Major floods have sadly become increasingly common in America. Storm damage doesn’t just affect residences, either. It can also destroy commercial buildings, especially if there is no disaster preparedness plan in place. Below are some tips for preparing your company for an emergency situation.

Protect Your Employees

Any business preparedness strategy should focus on your workers. Have an emergency supply kit available in case employees get trapped during the storm. You should also prepare an evacuation plan and practice it in advance.

Protect Your Assets

While keeping your employees safe should be the top priority, you need to protect your business assets, as well. If a storm is heading to St. Charles, IL, be sure to check that your insurance policy is still in effect. Find out if the insurance will cover the cost of storm cleanup services.
Any important insurance documents should be stored in a safe and waterproof place. Important equipment in your building should also be properly secured as part of your disaster preparedness plan.

Protect Your Company

Even just a few days out of commission can destroy a small business. You may not be able to wait until the flood cleanup process ends before getting back to work. Consider purchasing a generator that will keep electricity running if the power goes out.
You should also come up with a continuity plan to keep the company functioning. Talk to employees to find out what they need to do their jobs effectively. You should also proactively find ways to serve your most important customers during the disaster. Be sure that you have multiple suppliers and shippers in case your primary ones shut down during the storm.
By coming up with a disaster preparedness strategy, you can limit the flood damage to your commercial building. If an emergency does occur, your employees and customers will be glad that you planned ahead of time.

4 Common Causes of Sewage Problems for Commercial Properties

9/23/2019 (Permalink)

4 Common Causes of Sewage Problems for Commercial Properties

From a blocked sewer to a toilet overflow, there are a variety of reasons why you could be experiencing sewage problems at your commercial property in St. Charles,IL. Knowing why your pipes and drains are under siege can be useful in remedying the problem. With that in mind, here are four of the most common causes of commercial sewage issues.

1. Defective Pipes

Pipe breaks, holes, and cracks are just three of the potential pipe-related causes of sewer problems. Pipes can also collapse or become nudged out of alignment over time.
Corrosion or other forms of deterioration can also cause defective pipes. On the flip side, mineral deposit buildups within pipes can inflict pain on your property's sewer line, too, by restricting flow. In short, if your pipes are anything other than PVC, there's the potential for trouble.

2. Solids

Contrary to what the toddler community will have you believe, not all materials should be flushed down the toilet. A blocked sewer is often the result of solid material that has not decomposed obstructing the flow between your property and the main city line.

3. Tree Roots

Trees can improve your commercial property's aesthetics. They can also break into your pipes. If your building is situated near a tree, it's possible that its roots have penetrated your sewage line. In addition to causing pipe defects, roots can also enter a pipe through a joint, spread out, and cause blockages.

4. City Sewer Backups

When the city line gets backed up, sewage generally looks for the lowest outlet from which to escape. If your building has a basement, its toilets and drains may become the victim of a backed-up city sewer line and overflow.
A blocked sewer likely isn't part of normal business operations at your commercial property. Understanding its potential causes and enlisting the help of experienced water damage professionals can help get your building back to normal quickly and safely.

Key Steps To Take After a Fire in Your Building

8/16/2019 (Permalink)

Board -up work in St. Charles, IL

Being in the middle of a disaster can be a helpless feeling. Your first priority is to get out safely and make sure everyone in your building is all right. Once everyone is out of harm’s way, though, you need to act quickly to start the cleanup and rebuilding effort. This can be a complex process. Fortunately, you can rely on the expertise of fire restoration specialists to get things back to normal.

Call Your Insurance Company

Once crews have put out the fire, you need to call your insurance agent right away and report the incident. The fire insurance company will work closely with the restoration team, but it’s important to have some information for the agent:

Describe the extent of any smoke damage or other issues.
Describe what was damaged.
Report if there were any injuries or fatalities.
Give the insurance company the name of the restoration team you are working with.

Stay Out

It may be tempting to enter your St. Charles,IL, building to inspect the damage or salvage personal items. Leave this to the firefighters, cleanup and rebuild crews, and other professionals. The fire damage will create an unsafe environment. To avoid additional damage to your building, materials and to yourself, do not enter your building until you are told to do so.

Board-Up Work

The board-up effort is one of the first things that will happen in the fire restoration process. Before crews start smoke cleaning or addressing water damage, they’ll usually place plywood or tarps over the roof and over any exposed areas of the building. This will keep out the elements as well as vandals. This is an effective way to secure your facility to allow for a safe and thorough cleanup.
Fire restoration can handle even the biggest fire mitigation projects. If you take the proper steps after a fire, you should be able to resume your regular work more quickly.

5 Steps To Minimize Flooding Damage

6/19/2019 (Permalink)

Use the circuit breaker box to shut off the electricity to all affected areas of your property

5 Steps To Minimize Flooding Damage

When it comes to sewer damage, there are two places in a building most likely to be affected: the basement and the bathroom. When a flooded toilet in a bathroom upstairs affects the lower levels of the building, you can face significant damage and repair costs. Fortunately, you can minimize some of the destruction by taking immediate steps.

Shut off the main water supply

If you are near the toilet, you can use the shut-off valve that's probably on the wall near the toilet. However, if there's a lot of overflow water on your property, there may be electrical risks to consider. In this case, it's best to stop the water from outside your building.

Turn off the electricity

Use the circuit breaker box to shut off the electricity to all affected areas of your property. When water is running through the walls and floors of your building, there's the risk of electrocution anywhere that outlets, lighting fixtures, and electrical lines may have been affected.

Contact professionals 

From your insurance agent to water damage remediation professionals, there are several people to contact right away. These may include the sewage company and other municipal authorities, especially if sewer damage resulted from a location outside of your property. The sooner you get these professionals involved, the better they can help you work through this process.

Mop up water

Use a wet/dry vacuum, towels, rags, mops, and other tools to get the water off the floors and into a drain or outside the property. Remove water as quickly as possible to prevent more damage. Remove waterlogged carpets and furnishings as well.

Open windows and ventilate the property.

In addition to opening the doors and windows, set up powerful fans (if you are sure it's safe to introduce electricity.) The moving air decreases the likelihood of residual moisture and secondary damages.
Sewer damage can be one of the most frustrating problems to affect your Elburn,IL, property. However, taking the right steps can minimize damages until professionals arrive to take over.

Preventing the Spread of Mold in Your Rental Property

4/11/2019 (Permalink)

Walls were covered with mold, but SERVPRO made it "Like it never even happened."

Spread Mold

While mold prevention is an excellent practice to get into the habit of as a property manager, it doesn't do you much good when you already have an issue. However, prevention can quickly transform into protection when dealing with a current problem, as preventative steps are used instead to reduce the risk of further contamination and exposure.

1. Seal Off Contaminated Areas

Prevention calls for ensuring seals around doors and windows to be intact and tight. The same applies when dealing with mold growth, except you are now ensuring that the contaminated area is well sealed from the rest of the building, meaning that you close all doors and windows to the area. Additionally, you can use plastic sheeting to ensure a tight seal thereby reducing air movement and mold spore spread.

2. Turn Off Water

Mold prevention also mandates that you seal and repair any sources of water damage. When dealing with an area that has already experienced water damage and is currently contributing to mold development, you should turn off the water supply to that area.

3. Control HVAC Settings

While prevention often calls for ventilation, when dealing with an existing fungal problem, ventilation is the enemy because it allows for the spread of spores. Therefore, if you cannot turn off the HVAC system, you should control the temperature settings to reduce the number of times the unit cycles on and to minimize the risk of mold spores getting pushed throughout the system and the property.

4. Hire a Remediation Specialist

It is OK to admit you need help. Calling a mold remediation specialist in the North Aurora, IL, area is probably the wisest decision you can make because they are trained and certified to deal with your current problem.

Mold prevention goes beyond eliminating potential risks as it also relates to controlling and mitigating a current problem. Reduce the air flow in contaminated areas, turn off contributing factors and call a specialist to remediate the situation safely. Don't put yourself or your tenants at risk.

Mitigation Companies vs. Restoration Companies What’s the Difference?

1/10/2019 (Permalink)

Board up commercial building in St. Charles, IL

Mitigation or restoration - these are common terms to come across when handling fire damage cleanup, and for the novice, it may not seem like there’s much of a difference. But the fact is, there are significant differences which can have major financial impacts: Some insurance plans cover mitigation services after a disaster and others only cover restoration services. Not knowing the difference can cost you big. Learn more about the difference between these two services and how they can help your St. Charles,IL, business in the wake of fire damage.

What’s Mitigation?

Many companies advertise themselves as fire mitigation specialists. Mitigation generally refers to reducing the severity of something, in this case, the impact of fire damage. Mitigation companies try to limit ongoing damage and stave off continued losses using tools and methods like:

  • boarding up windows
  • Adding roof tarps
  • Removing water from firefighting efforts
  • Securing the structure against collapse

It’s important to understand that they do not repair or replace, but rather, ensure the disaster doesn’t continue to have consequences.

What’s Fire Restoration?

After mitigation, it’s time for restoration. Restoration experts aim to rebuild and repair your property. They may replace walls damaged by fire or floors and carpets damaged by standing water. They can combat mold, odors and infestations, while making your property livable again. The key difference between restoration and mitigation is how it enables you to move forward. Mitigation sets the stage for fire cleanup. Restoration allows your business to get back to normal.

Fire restoration efforts pair naturally with mitigation and it’s not a question of one being better than the other, rather, which one you need at the time. The fact is, you’ll probably need both, but you may need to figure out which one insurance covers and which one you’ll need to finance. Talk to your insurance adjuster to learn about your options.

5 Steps To Stop Constant Flushing

12/31/2018 (Permalink)

A toilet that flushes repeatedly can cause a lot of problems in your commercial building. It can result in toilet overflow, and it can significantly increase your utility bill. The flushometer is designed to flush a commercial toilet efficiently, but if it malfunctions, it keeps flushing, even when it doesn't need to do so. Here are five steps to fix the problem.

1. Turn Off Water

When you look at your manual flushometer, you should see the slot where the screwdriver head goes. Insert the screwdriver and turn until the water source is shut off. This will help prevent a toilet flood while you are working on it.

2. Take Off Lid

Remove the lid of the flushometer. You may have to use a wrench to get it started, but after that you should be able to unscrew it by hand.

3. Reveal the Gasket

When you remove the flange, you should see the gasket. The most cause of flushometer malfunction is a clogged gasket. Right away, you can tell if there is a problem because the gasket and possibly the weep hold will be full of sediment.

4. Clean the Gasket

Remove the gasket and clean it thoroughly to prevent further toilet overflow that has to be mitigated by water restoration professionals. Wash the gasket and, using a small tool such as a pin, clear out the weep hole port.

5. Reassemble the Flushometer

Place the cleaned gasket back into the flushometer. Screw the lid back on, tightening it with a wrench if necessary. Turn the water back on see if the problem is resolved. If not, you may have to call a plumber in Batavia,IL, who can stop a toilet from running.

It's important to make sure the plumbing in your commercial building is working properly. To prevent toilet overflow, clean the gasket on your flushometers regularly.

Commercial Water Damage

12/7/2018 (Permalink)

Commercial dry-out

Commercial Water Damage

 When your business is crippled by flood damage, the urgency to get back to business is stressful. With customers and employees depending on your business, the fastest way to servicing your customers and assuring your employees of their job security is to hire a reliable commercial water damage restoration company.

Whether office, warehouse, restaurant, school, or other commercial building, a professional water damage restoration firm such as St. Charles SERVPRO is prepared to handle all aspects of restoration –big or small.

Learn more about how an IICRC certified water damage restoration firm handles commercial water damage.

One of the first critical steps to flood damage restoration is responding quickly. The longer your business is exposed to excess moisture, the more extensive the water damage will be. Water degrades furniture, weakens structures, and can permanently damage electrical items such as computers and printers. Calling on a water damage restoration company with a fast response time will give you the best chances of saving the things you need to service your customers.

When you call on St. Charles SERVPRO, the technicians arrive at your place of business ready to assess the damage. With meters to detect moisture levels and a professional visual inspection, SERVPRO can give you an initial estimation of what it will take to dry and restore your business as well as an estimate of how long it will take.

This preliminary inspection also serves to begin an insurance claim process. SERVPRO has a dedicated department that deals directly with insurance companies. SERVPRO database securely stores all the information that your insurance will need to expedite the restoration process.

Soon after this initial inspection, technicians work on removing standing water. Using powerful pumps mounted on SERVPRO’s familiar bright green vans, all traces of standing water is removed. Extracting excess water in less than 24 hours from primary exposure is ideal. Water can cause warping of wood and cause carpeting to deteriorate. However, quick and efficient drying will give you the best chances of salvaging your flooring.

The drying process continues with the use of other professional grade equipment such as high-speed air movers and dehumidifiers. The drying process is a fundamental part of water damage restoration, including mold damage prevention. The key to doing this critical role both quickly and efficiently is to train. SERVPRO technicians are considered some of the highest trained commercial restoration professionals.

Debris brought in by floodwaters, and flood-damaged items are discarded, while your dedicated water damage cleanup crew gets to work on cleaning, disinfecting, and sanitizing your business. Any items that were salvageable will be brought back in their restored condition, making it all the closer to business as usual.

4 Steps for Obtaining Tax Relief After a Storm

10/17/2018 (Permalink)

If your business has experienced storm damage take the following steps to obtain tax deductible aid

Recovering from a major disaster, such as a hurricane or other storm in Batavia,IL, can be difficult, especially when you factor in financial losses. The good news is that you may be able to qualify for a tax break that provides funding for the gap between your actual losses and compensation you received from your insurance company. If your business has experienced storm damage, take the following steps to obtain tax deductible aid.

1. File a Claim

Sometimes, property owners have their property fully insured, but fail to submit a claim to their insurance company. When this happens, there isn't an option to take the storm damage tax deduction. The simple solution to this is to file an insurance claim, even if you believe you won't be approved.

2. Complete the Proper Steps

To take the tax write-off for damages to property, it's best to contact the IRS for special help and to obtain the necessary forms. You may be familiar with the $100 rule and the deadlines in place to get tax relief for personal losses, but the laws that apply to business and income properties are different.

3. Understand the Provisions

Special circumstances may lead to tax law provisions that work in your favor – if you know how to access those provisions. For example, if the federal government declares your community to be a major disaster area, you may have extra time to file your taxes or you may be able to get a refund more quickly. Either of these provisions could provide some necessary relief that helps you get your business up and running again.

4. Visit the IRS Website

There are several sections and documents posted on the IRS website that can help you deduct storm damage from your upcoming taxes. Use the Disaster Resource Guide for Individuals and Businesses (Publication 2194) to claim casualty losses on your property or the tip section on how to move forward when commercial crops have been destroyed.

When storms threaten to put your business underwater, take advantage of the many resources available. After filing an insurance claim, be sure to contact the government for further assistance. Don’t forget to reach out to remediation and recovery professionals as well.

4 Key Practices To Keep Toilets From Clogging at Your Business

9/28/2018 (Permalink)

SERVPRO can help with your commercial water loss in Batavia, IL

As a business, your restrooms are used by both employees and customers. It’s important that these facilities are appropriately designed and adequately equipped for proper use. Here are four ways to help prevent a clogged toilet from happening at your Batavia,IL , business.

1. Make Sure Your Facilities Are Adequate

Certain toilets are more prone to flushing problems than others. For example, early generation low-flow models clog more often because of poorly designed flow pressure.

As a cheaper alternative to replacing models, a different brand of toilet paper that’s thinner may be worth trying. If clogs still regularly occur afterwards, it is likely more economical to replace the toilet rather than treat any water damage from the repeated toilet overflow.

2. Keep Non-Flushable Offerings Away From the Toilets

To encourage proper disposal, sanitary supplies offered in your business bathrooms should be kept away from any toilets. Complimentary items like cotton tips, diapers or tampons should instead be kept near trash cans. A clogged toilet is less likely when flushing trash becomes a hassle instead of a convenience.

3. Place Several Accessible and Regularly Emptied Waste Bins

A trash can that isn’t overflowing is likely to be used to throw away anything not soiled. It’s good practice to put a small bin in each toilet area to give an option to people who decide to throw something away while still maintaining privacy. It’s important that these bins are also regularly emptied to maintain them as a usable option for disposal.

4. Post Signs

A posted reminder over the toilet to use the trash may do wonders at stopping any unwanted behavior. People may not evaluate the consequences of flushing something down your pipes, so a courteous reminder of the risks will often encourage people to behave appropriately.

Regardless of your best efforts, you could still end up with sewage backup. This water is contaminated and may need the equipment and expertise of a professional water damage cleanup service. Taking steps to prevent a clogged toilet can help lessen the likelihood of damage, so you should implement changes now to protect your business from unwanted, unsanitary flooding.

What Is Category 1 Commercial Water Damage?

6/13/2018 (Permalink)

Broken Pipe in St. Charles IL

When your business has water damage in St. Charles, IL, it is understandable to be concerned for your livelihood. However, consider yourself lucky if the type of damage is a Category 1. There are three categories of water damage, with this being the only one resulting from clean water. When this type of loss occurs, it is important to understand why the damage occurred and how to return your commercial site to preloss condition.

What Causes Category 1 Water Damage?

Clean water damage originates from a sanitary source and, unless left to sit, does not endanger you if you come into contact with it. There are a number of places in your business that this water can come from:

• Cracked supply line
• Broken pipe
• Damaged sprinkler system
• Malfunctioned water heater
• Overflowed tub or sink

What Is the Process for Cleaning up Category 1 Damage?

Regardless of the source, the cleanup course for Category 1 damage is the easiest and quickest of the types due to the fact that the damage occurred from untainted water. If you immediately contact a water restoration company, you will not need to worry about the water posing a risk to your health. There are important steps, however, that the experts will follow to help you return your business to its prior condition:

• Immediate, emergency removal of excess water from the site using submersible pumps and industrial strength vacuums, both portable and/or truck mounted
• Inspection and removal, if necessary, of carpets and carpet pads
• Use of industrial grade dehumidifiers and air movers to efficiently and completely dry the space

Whether you experience commercial loss from a supply line or broken pipe in St. Charles, IL, cleanup from Category 1 damage is the least intrusive of the three types because it results from clean water. Although this justifiably will cause some stress and loss of operating time, when the problem is dealt with immediately and correctly your business will be functional again soon.

For more on St. Charles click here

4 Things You Need To Know About Partial Loss

5/23/2018 (Permalink)

Partial Loss to a house fire

Fires don't always ravage commercial buildings in St. Charles, IL. Sometimes they cause small amounts of smoke damage rather than burn the structure to the ground. This type of fire loss is often called a partial loss. Even though the damage isn't as severe, your restoration may still be a long process. Here are four things you need to know about partial loss:

1. Recovery may be on the back burner. If other commercial buildings were affected in the fire, your fire restoration may not get scheduled right away. The more damaged structures may get priority over your partial loss.

2. There could be more damage than expected. You have to get an inspection done of your property even if you don't think there's much damage. The inspection will look at your roof, siding, windows, interior walls, plumbing and structure. You may find hidden points of damage in ducts and behind walls. You may have to fix air quality and mold, water, smoke and ash damage too.

3. You may have to replace undamaged items. If part of your roof or siding has been damaged, you may need to replace a larger portion of the materials than expected. To get your building back to a uniform appearance, you may need to redo the entire roof after a partial fire loss.

4. You need to work with a professional. Even though there isn't that much damage to repair, you still need to work with a fire mitigation team familiar with this type of repair work. If you fail to work with a true professional, your cleaning and repair may not be done as well as it should be.

No matter how much fire loss you have after flames break out in your commercial building, you need to take on a complete restoration. Sometimes even the seemingly easy repairs can take more work and time than initially expected.

For more on St. Charles click here

A Quick Guide to Black Water and How To Handle It

3/12/2018 (Permalink)

Commercial Water Loss

Whether because of a big storm in St. Charles, IL, or a backed-up toilet, water damage on your business property means shutting the door to take care of cleanup, and shut doors mean lost business. The key to restoring your property to working order as quickly as possible is knowing what black water is and how to deal with it.

What Is Black Water?

Simply put, black water is wastewater that is full of sewage or other biological materials that are dangerous to humans. The water is highly contaminated and should be avoided as much as possible. This water can enter your business property in several ways.

- Backed-up toilet
- Backed-up sink or shower drains
- Burst pipes
- Flood waters after a storm

What Do You Do if You Find Contaminated Water in Your Building?

If you find sewage water inside your property, don't try to remove it by yourself. The water may be dangerous. Instead, hire a professional company that is experienced in removing toxic sewage water from buildings. The company will have the proper equipment, knowledge and experience to remove the water and help you start the process of drying your business out.

What Are Some Things To Keep in Mind?

When dealing with contaminated flood water, you must keep some things in mind. While you don't need to throw out everything, many items will need to be replaced. Toss anything that is wooden, cardboard, paper or porous plastic. These items can absorb the water and the bacteria and pose a hazard. This is especially important if you own a food service company or a similar type of business. Metal and glass items might be salvageable but will require a thorough sanitation process first.

You shouldn't deal with water damage from contaminated water alone. Calling professionals ensures you get back on track and reopen your company's doors as soon as possible.

Visit us at for more information. 

4 Common Causes of Pipe Bursts

1/31/2018 (Permalink)

Burst pipes can wreak havoc on any commercial property in St. Charles, IL. Whether pipe burst cleanup is required in the kitchen or basement, you need to take prompt action to save as much of your property as possible. It is always best to prevent supply line leaking rather than wait until something catastrophic happens, so you should be aware of what typically causes this type of flooding.

1. Corrosion

One cause of bursting pipes is simply the pipes becoming too old to function adequately. Many buildings made prior to 1970 have steel pipes, which are prone to early corrosion. In the event corrosion necessitates water cleanup, then you will probably want to undergo a total piping replacement throughout the building before you need a pipe burst cleanup.

2. Freezing

This problem is prevalent throughout the colder months of the year. Before winter comes to your town, you should take preventive action to prevent the water inside the pipes from freezing and cracking the surface. You can apply insulation around the pipes to keep them at an optimal temperature. It is also a good idea to run the heater inside your building as often as possible to keep warm air circulating.

3. Tree Roots

Tree roots grow in an array of directions. They may end up damaging pipes located underneath your building, causing a backup. Once a tree root finds a pipe filled with water, it will continue to grow throughout the pipe because it provides a source of nutrients.

4. Collapsing

Environmental changes can add extra pressure on top of a pipe, causing it to burst and collapse. For example, new construction in your community can affect the soil. The increased weight causes the pipes to collapse and burst. Regardless of the reason, you do not want to wait when it comes to pipe burst cleanup. Find professionals in St. Charles, IL, who will be able to visit your property promptly to clean up the water. Visit for more information on commercial water damage.

What is the water restoration process?

12/12/2017 (Permalink)

Water Restoration Process

Once you remove water from your flooded business, start the restoration process. Again, you need a restoration company to do the work. The company will begin by checking the severity of the pipe break, supply line break or any other plumbing issue that might have brought water in your business. After that, they will kick-start the water cleanup process by drying up all the affected areas. There are special drying tools specifically designed to do the job very quickly. Drying the water in your business will prevent the growth of molds in the flooded area.

Once the water in your business is completely dry, the restoration experts will check the walls and other parts of the flooded facility to see the extent of the damage. They will also check to see the extent of pipe break or supply line break and decide if there is need for replacement. They may use their drying tools to cleanup if they find the walls and other areas to be wet.

The water cleanup process will finally end with foundation repair. In some severe cases, the flood water in the business may seep through the floor down to the foundation. The restoration experts will check to see how far the water in the business has gone. In most flood damage cases, the water from supply line break and pipe break do not reach the foundation.

Mitigation Measures

There is a little you can do to prevent flood damage caused by natural disasters such as storms and earthquakes. However, there are a lot of mitigation measures you can employ to reduce the likelihood of flood damage occurring in your business. One mitigation measure involves frequently checking for any incidences of pipe break and supply line break to prevent water damage. There are also other mitigation measures you can employ. You can remove debris from the gutters, seal cracks in the foundation, install window well covers and seal cracks around the house.

Removing debris from the gutter or installing window well covers by yourself is very dangerous. You need a restoration expert to handle these tasks.

Commercial Mold Cleanup

12/12/2017 (Permalink)

Mold and Mildew Remediation and Mitigation

There are steps that can aid in mitigation of the mold in your building. Mold and mildew mitigation is ensured by treating the colony directly and removing infected objects. The severity of the infestation determines what the necessary steps are for complete mitigation and deodorization.

Treatment is also available for commercial mold damage. Often, commercial mold damage is extensive. In some commercial mold damage cases, large furniture, carpet, or drywall may be removed, such as when there is mold growth behind the wall. Mold growth behind the walls may be caused by excess moisture. A professional is required in order to properly clean and disinfect the area of the mold growth behind the wall, as well as to perform the necessary repairs and deodorization.

When possible, items will be cleaned and disinfected before undergoing deodorization and being returned to the treated area. A professional mold remediation and restoration company will make sure that there is no mildew or mold in your facility, smelly odor, dry rot, black mold or growth behind the walls.

Preventing Mold Damage

Mildew and mold damage are natural occurrences and are not possible to eliminate entirely, but you can take precautions to prevent their growth in your business.

Why Professionals Should Handle Commercial Fire Damage

9/27/2017 (Permalink)

Why Professionals Should Handle Commercial Fire Damage

Fire damage is a lot more common than you might think, and thousands of businesses deal with intense commercial fire damage year after year. Even after the firefighters have left with their fire hoses and fire trucks, you are left to handle the fire damage and ultimate loss on your own. This is why it is imperative that you work with a fire restoration team to get rid of the damage caused by an electrical fire or utility room fire and restore the company to its former glory.

How Experts Handle Commercial Fire Damage

Fire suppression and fire sprinkler systems are incredibly important for keeping your company as safe as possible. One of the reasons fire damage and commercial fire damage is even allowed to start is because a fire sprinkler system and fire suppression system had never been put into place. Because of this, you are going to want to talk to the fire restoration experts as well as a firefighter to find out more about what is available to you. The experts can also get rid of soot damage caused by the commercial fire damage as well as any remaining smoke damage.

What to Expect with Fire Restoration

The fire restoration experts specializing in this job will get rid of the soot damage and smoke damage that has been left after firefighters left with their fire hoses and fire trucks. The fire hose can also leave behind a nasty amount of water damage, so this will also be dealt with by the experts. The key is to contact the pros after firefighters leave so that you can begin repairs. You should never attempt to do this work on your own especially after an electrical fire or utility room fire has hit the area.

How to Contact a Local Fire Damage Company

The fire sprinkler system and fire suppression system can be put into place by the experts as well. Not only will these professionals handle the smoke damage left behind as well as the soot damage, but they can deal with putting in a fire sprinkler system and fire suppression system for you at a price you'll find to be affordable. Once the firefighters leave with their fire hoses and fire trucks, you are going to need to look for a good quality company to help out with the cleanup and restoration. No fire truck can do this type of work for you.

Other Things to Know

The soot damage and remaining smoke damage can be handled by the pros when it is most convenient for you. If you have also had an electrical fire or utility room fire, it is important that you understand that you will need to hire other professionals to handle this issue. Electrical fires and utility room fires cannot be handled by a professional restoration company and a fire can happen again if you are not too careful.

There are a lot of reasons for hiring this type of professional, but the most important thing to realize is that there are experts out there who are more than willing to help you out when you need it the most. This is something you should never attempt to do on your own, simply because of the fact that this is something that can be problematic in more ways than just one. The good thing to know is that there are tons of experts out there who are more than willing to help you out and restore your company back to the way that it was. This is a service you are going to find to be highly beneficial in many different ways, allowing you to regain control of your life and know that you have the professionals there who can help out in every way that they possibly can after they have come to your home.
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What To Do If You Have Fire Damage

8/31/2017 (Permalink)

What To Do If You Have Fire Damage

Fire damage in a house or building fire can be completely devastating, and the cleanup process is not easy. DIY fire damage restoration is never advised due to the complex and difficult cleaning process that is required after a fire. Smoke damage and soot damage occur after fires and the remedies are all included as part of the fire cleanup process. If you have suffered from a fire in home or fire in your business, make sure you call a professional restoration company to help you board up the area and deal with the aftermath, get rid of the smoke smell, and help with any other aspect of home or commercial fire damage. Here is what you should do in the event that you have smoke damage, soot damage, or fire damage.

1. Don't Enter Your Home
Fire damage doesn't just create a smoke smell or soot smell, it can deteriorate and destroy the foundation of your home. You need to make sure that any entry into your home is cleared by a professional fire company prior to entering the premises. There is also a risk of a fire restarting, even if it appears to be completely out.

2. Make a Few Calls
Informing family and other loved ones of the fire, and your safety status is one of the most important parts of fire damage restoration. Material items can be replaced, but your family's peace of mind is important. Next, call your insurance company. Many companies cover fire damage restoration if you have suffered from home fire or a fire in business.

3. Fire Report
Obtaining a copy of the fire report is also crucial in the early stages after you experience a fire in home or fire in business. Your local fire agency can help you obtain a copy of the report, and if they can't release it to you they will instruct you on where to obtain a copy. The fire report will include the home's condition, persons involved, and other important information required by both your insurance company and the restoration company who comes in to help clean up the damage and board up the house.

4. Securing the Property
Whether you experience home or commercial fire damage, many insurance companies mandate that you board up the area. A restoration company can assist you with this to make sure that you are safe throughout the process. If your utilities are unsafe, the fire department will make sure they are turned off before they leave the area. It is important to not turn them on after they have been shut off!

5. Replace Documents
Whether the documents have suffered smoke damage, soot damage, or been destroyed entirely, it is important to replace them. This should be done before the fire cleanup so you have time to start the process of replacing them. You should also be sure to replace any damaged credit cards after you cancel them. Don't forget the social security cards, birth certificates, or driver's licenses that haven't been damaged by the fire.

6. Begin Cleanup
This process is where you will want to make sure to hire a professional restoration company. It is never advisable to try and remedy the damage that occurs from a fire in home or fire in business because it is dangerous and a complicated process to remove the smoke smell, smoke damage, and fire damage. Fire damage restoration companies will help you board up the house or, in the event that there is commercial fire damage, board up the business as well. Fire cleanup usually includes getting rid of smoke damage, smoke smell, soot damage, and fire damage.

Whether you have suffered a fire in home or fire in business, it is important to always leave the damage control to the professionals. Fire cleanup with residential or commercial fire damage can be complicated and tricky, and getting it done right the first time is crucial. Give your fire restoration company a call and leave it to the professionals!
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How to Handle Fire Damage in Your Home or Workplace

6/2/2017 (Permalink)

How to Handle Fire Damage in Your Home or Workplace

A fire in home or business can be caused by many things. For example, a fire in business or home could be caused by a kitchen accident, an electrical mishap, a lightning strike or something else. When you have experienced fire damage in your home or business, it is imperative that you restore the property through the fire cleanup process as soon as possible. After all, as long as there is commercial fire damage in your business, you may not be able to earn a living in your workplace. Fire damage in the home may make it impossible to live in the space until the repair work has been completed. When you are dealing with damage from a fire as well as smoke damage and soot damage, you need a professional response from a skilled team. By calling fire damage restoration experts to your home, you can easily overcome the damage and move on to a brighter future.

Making the Initial Phone Calls

Immediately after you have had a fire in home or in your business, you need to reach out to your property insurance company to file a claim. Many types of residential and commercial fire damage are covered by property insurance, and this means that there may be an affordable way to overcome the damage and to complete the fire cleanup process. Your next step should be to contact a reputable fire damage restoration team as soon as possible. The fire cleanup process can take several weeks or longer to complete, and you may have to remove signs of the fire and smoke damage as well as soon damage. Both the charred and ashy mess and the smoke smell should be properly addressed, and this means the entire property may need to be treated or cleaned in some way. Because this process can take time to complete, it is imperative that you initiate the process as soon as possible after you have had a fire in business or in your home.

Removing Signs of Damage

Signs of fire damage can be found throughout your property, and the fire cleanup process must address all signs of fire and smoke damage. Even when a fire is localized, the residential or commercial fire damage may include charred surfaces, ashes and even heat damage. The smoke damage and soot damage can leave behind a smoke smell throughout areas of the property that were not touched by the fire itself. The smoke smell after requires special cleaning and deodorization steps. When you need fire damage restoration in your property, you can expect the team to remove all signs of damage as s first step.

Repairing the Property

A fire in home or in your business can touch many surfaces of the property, and in many cases, a fire in business or in your home requires at least a partial demolition of the property to fully erase the signs of residential or commercial fire damage. After this stage of the fire cleanup process has been completed, the actual fire damage restoration work can be completed. This means that the surfaces that were damaged by the fire and that were removed because of fire or soot damage may be replaced using professional craftsmanship. In addition, the smoke smell may be addressed through cleaning and deodorization if it has not already been done. While a fire in home or business can seem devastating, rest assured that all signs of fire damage can be erased when you set up restoration service with the right team.

Many people who experience a fire in business or in their home feel overwhelmed with emotion, and this can understandably be a stressful experience to deal with. However, the best way to move past the fire and soot damage is to restore the property through the fire damage restoration process. By contacting your insurance company and your fire damage repair team today, you can begin the process of restoring your property. Visit for more information on fire damage.

5 Ways A Clean Office Improves Your Business

3/10/2017 (Permalink)

Clean Office

Reality TV shows about making over struggling businesses and restaurants are popular. However, besides being entertaining, these shows highlight an essential detail that anyone in charge of a business should consider: a clean work area is characteristic of a successful business. To anyone else, that might sound silly, but as a business-minded person that looks for ways to improve and limit waste, you know it’s worth looking into professional commercial cleaning services in St. Charles.

Need more evidence that a clean office will improve your business? Read below to find out the surprising facts!

Reduces The Need To Replace Office Supplies and Equipment As Often

When grime is left to build up, it puts more wear-and-tear on your office equipment. Keyboard keys get stuck, the small hole on an office chair becomes a large rip, and countertops and flooring show many dark stains. Replacing items cost more than repairing them. With regular cleaning, professionals can catch these potential problems before they cost you more.

Since SERVPRO of St. Charles/Geneva/Batavia specializes in both commercial restoration and cleaning, we could do the repairs for you as well!


Find And Fix Damage Before It Becomes A Serious Problem

Regular deep cleaning can help catch problems that would otherwise go unnoticed. Problems such as water and mold growth from hidden water leaks are best fixed in the early stages. The longer commercial water damage is allowed to continue, the higher the cost of repairs.

Water and mold damage restoration is also important for your employee’s health. Mold spores are a well-documented pollutant and may even be a violation of health codes. SERVPRO of St. Charles/Geneva/Batavia is the local specialist for commercial mold remediation, and we can readily assist your business with all your unique cleaning needs.

Encourages Productivity

Above, we learned that neglecting cleanliness can make your workers more likely to get ill, but a dirty environment affects daily production too. A cluttered and grimy work area makes it difficult to concentrate on tasks. While it’s reasonable to ask your team members to keep their space clean, spending too much time on cleaning will pull them away from their necessary tasks. A better solution is to hire a local St. Charles commercial cleaning company to take care of this for you and let your employees get back to work.

Improves Customer Satisfaction

This benefit may seem out of place, but let me explain. A clean work area contributes to a happy and stress-free environment. Not surprisingly, when your team members are happy and satisfied with their job, they deliver better customer service. And when your customer service is top-notch, so are repeat business and referrals! 

Tempted to give this a try? Give us a call to perform our Showcase Premier Carpeting Cleaning service and witness firsthand the boost in morale and enthusiasm in your crew when they see and smell the clean!

Reflects Trustworthiness

When customers walk into your business, what impression are you giving them --an impression of an honest and successful business or a failing business in disrepair?

Dusty light fixtures, scuff marks on the tile flooring, and water-stained walls needing water damage restoration are subtle ways to lose your customer's trust. Put your best foot forward and keep your customer loyalty by hiring a local St. Charles commercial water damage restoration company that also does commercial cleaning.

By the way, these business improvements can be seen in various types of commercial and public buildings.

Whether you’re a school, church, restaurant, gym, or warehouse, you’ll find that a clean and hygienic environment will benefit you and your team. And yes – SERVPRO of St. Charles/Geneva/Batavia performs commercial cleaning services for all of these businesses in Geneva and Batavia too! Call us today and let us help you improve your business.