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Restoration Companies Service Both The Client and The Adjuster

2/24/2021 (Permalink)

tables and chair in the outdoor of a building, green truck box parked in front of the building Call SERVPRO of St. Charles/Geneva/Batavia we can help.

Is a restoration company working for the client or the insurance adjuster? It's tempting to think that the operation is designed to fight solely for one side. The business relationship, however, is symbiotic, supporting all of the involved parties. Here's what the establishment does and why they're right for everyone.

What Does a Restoration Company Do?

A restoration business is a one-stop-shop for water damage repairs. Designed to serve multiple needs, establishments such as SERVPRO house specialists in various fields, offering assistance throughout an entire project. By having everyone connected to one place, cleanup is streamlined for efficient project management. Organizations start the job and finish it, following through on all of the following demands:

  • air and structural testing
  • drying methods
  • content cleaning
  • mold contamination and cleanup
  • building repairs
  • vent cleaning

How Does This Connection Benefit Owners?
An insurance adjuster requires specific documentation before financial assistance is permitted. When owners use multiple companies to tend to different projects, this complicates matters and slows approval. Remediation crews step in and aid in this process. The specialists from the first moment begin to take photographs and assess the premises, noting conditions within an electronic system. This information is then sent overall as one, saving proprietors time and headache. Owners step back and have someone take over the hassle.

How Does the Service Assist Insurers?
An insurance claim should arrive in the appropriate language and with the necessary support. Armed with this awareness, staff create submissions in the correct format. This avoids rewrites, frustration and delays.
Also, certified professionals determine what is wrong on the property and how the trouble should be repaired. Following national standards, insurers may trust the team to complete the work accurately.
Of course, keeping costs down is vital. A water restoration company arrives immediately to secure and contain the premises. These actions and the effort to salvage what is possible reduce the overhead.
A claim doesn't have to be a battle between the insurance adjuster and owner. When a remediation company is hired, communication improves, and workload lessens, creating a desirable collaborative union for commercial owners and insurers.

Why Do I Need a SERVPRO Emergency READY Profile?

2/17/2021 (Permalink)

The SERVPRO emergency ready profile A SERVPRO Emergency READY Profile is an excellent way to minimize your downtime after a disaster.

Is your business prepared if a disaster strikes? Sadly, for many businesses, the answer is no. Research indicates that nearly half of businesses that are affected by a disaster never reopen. Insurance is important, but it’s not always enough. Creating an emergency profile with an experienced restoration company can give your business a huge advantage if the unthinkable happens.

Why Do I Need a READY Profile?

After a disaster like a flood or fire, most businesses will need to remain closed until restoration work is complete. Every day that your business is closed is not only a day that you aren’t bringing in any money, but it’s also a day that your customers are looking elsewhere and a day that your competition is gaining an edge. Time is of the essence after an emergency, and anything that can help get your restoration underway more quickly can be a game-changer. A SERVPRO Emergency READY Profile is an excellent way to minimize your downtime after a disaster.

What Is a READY Profile?
Developing an emergency profile for your business has many benefits that can save you valuable time after a flood or fire. An ERP does the following:

  • Identifies your chosen North Aurora, IL, restoration company
  • Establishes key business contacts who can authorize work
  • Consolidates important information such as insurance policy numbers and contacts into one convenient place
  • Stores critical facility facts such as the location of shut-off valves
  • Provides a custom action plan with the exact steps you should take in an emergency

How Do I Get Started?
To start creating your READY Profile, first go to to register for an account and create a username and password. After you register, you can designate your preferred SERVPRO location and add information about your business. Then, download the ERP App onto your smartphone or tablet, and log in.
Don’t let your business become a statistic. Setting up an emergency profile before disaster strikes will help you reopen as soon as possible.

4 Dos and Don'ts of Putting Out a Grease Fire

2/5/2021 (Permalink)

Pan on flames while cooking Grease fire

How To React And What To Do If A Grease Fire Breaks Out

Cooking a tasty meal in your St. Charles, IL, home can be an enjoyable way for you to express your creativity. However, stovetop cooking can present some dangers, especially when you use frying oils. If a grease fire should break out, knowing how to react and what to avoid can prevent the blaze from spreading and allow you to extinguish it quickly.

1. Do Not Move the Pan or Pot

If a pot or pan should catch fire, avoid trying to grab the handle or moving the container off the fire, even with a potholder. The movement might cause the burning oil to splash and spread the blaze. Turn off the burner instead and step away from the stove until the danger has passed.

2. Do Cover the Fire

If the fire is small, cautiously cover it with a metal lid. This should snuff the grease fire by leeching the oxygen from it. Avoid removing the cover until the pot or pan cools. If your appliance, walls or ceiling have sustained damage, call in a fire cleanup and restoration company to inspect the area and advise you about repairs.

3. Do Not Use Water on the Fire

While your first instinct may be to throw water on a stovetop fire, doing so can spread it quickly and increase the risk of burns from splashing. If the fire is contained within the pan, you can put it out with baking soda or a small kitchen fire extinguisher.

4. Do Call 911 Right Away

If you cannot stop the fire from spreading, evacuate your home immediately and call 911 from a secure location once everyone exits. Trying to contain a spreading fire on your own is highly dangerous and may result in serious injury.

Your St. Charles, IL, home’s kitchen can be a source of culinary joy and adventure. However, it also comes with potential risks, such as the outbreak of a grease fire, but knowing how to react can prevent a larger blaze and allow you to contain it safely.

How To Prevent and Handle Mold Contamination

2/4/2021 (Permalink)

Mold Quarantine Mold containment in Batavia, IL.

Mold Containment and Cleanup Process

Finding mold in your building is a serious matter in Batavia, IL, and leaving it unattended and untreated is a big mistake. When it comes to mold cleanup and restoring your business, it is important to take the appropriate steps to prevent mold from spreading to other areas of your building. If you do not take measures to prevent cross-contamination, your mold situation could get out of hand quickly and lead to costly damage.
There are several steps in the mold containment and cleanup process, including:

  • Isolating the affected area
  • Cutting off airflow
  • Creating negative pressure
  • Removing mold and damage
  • Restoring the building

Isolating the mold colony is important for limiting fungal spread. Sealing windows and doors, covering air vents, and using physical barriers are effective ways to keep the growth from creeping into other parts of the building. Shutting off air flow and creating negative pressure keeps mold spores from becoming airborne and traveling to other surfaces and rooms.

Mold Removal
Once the area is sealed off and the air from the contaminated area has been removed, you can begin the mold removal process. You should treat all infested areas with antimicrobial and antibacterial solutions and discard any items that are damaged by the mold. Enlisting the help of professional mold cleanup and remediation services will ensure the infestation has been removed completely and the risk of additional mold contamination has been eliminated.

After removing the mold, you can begin restoring your building. This process can include minor repairs, such as putting fresh paint on walls and replacing carpets. However, in more severe cases, some parts of your building may require reconstruction.
It is important to understand the different steps in the remediation process to take effective action against a mold infestation. Starting the mold cleanup process as soon as you spot the problem can save your business from suffering major damage and costly repairs.

What You Should Know About Basement Flooding

1/11/2021 (Permalink)

Completely flooded basement. A visible line is showing maximum water level higher than 7 feet. Flooded basement in Geneva, IL

Basements and crawlspaces are spaces within your home that are most susceptible to damage from flooding. If you’ve experienced significant rainfall, burst pipes, or poor drainage around the house, you may find yourself dealing with serious water damage for your home in Geneva, IL. Cracks and holes in basement walls provide entry points for water to seep in and cause damage to the structure as well as any belongings.

Dealing With Basement Water

If you encounter water in your basement or crawlspace, it’s best to act quickly and consult a professional water damage restoration company. These providers can arrive fast to remove water damage and make sure your home is dry. Water damage remediation for your basement is likely to follow this basic process:

  • Removal of water using specialized equipment
  • Drying of objects and surfaces using advanced techniques
  • Cleaning and disinfection of surfaces, including remediation of mold
  • Examination and clearing of drains, gutters and downspouts
  • Repair of objects and items damaged by water
  • Repair and elimination of source issue, including leak and pipe repair

Getting the Big Picture
Professional water damage restorers not only have the tools, experience and knowledge to deal with a basement flood, but they’re also prepared to deal with the situation at any time of the day. Flooding in your basement is an emergency situation. Professionals act quickly to prevent further damage, ensuring that the source of the problem is resolved and that your home is dry. If items can be repaired instead of replaced, these experts know the best way to restore and recover impacted belongings, including furniture, documents and other valuables.
Flooding presents a serious issue for any basement or crawlspace in a residence. There’s no job that’s too big or too small for water restoration specialists to quickly address. A DIY approach probably isn’t comprehensive enough to bring your basement to pre-damage conditions.

Avoiding Income Loss From Fire Damage

1/11/2021 (Permalink)

structure of a building after a fire Structure fire

When your business in Elburn, IL, suffers from fire damage, the lost income can be devastating. Fortunately, through the use of interruption insurance and fire restoration services, these losses can be minimized.

Causes of Interruption

After a fire, interruptions to operating activities can be a result of several causes:

  • Structural damage to your building may make it unsafe to work in.
  • Damaged equipment can make it impossible to complete tasks or create goods.
  • Lost data can hinder your ability to work.
  • Lost inventory can put you behind schedule and reduce potential income.
  • Injured employees may require time off that could slow operations or make some services impossible.

The quickest way to get your business up and running again is to hire a fire restoration service in St. Charles, IL, to repair the damage. They can repair structural damage, repair damaged equipment. This will make your equipment usable and the office safe enough to work in again. They may even be able to restore damaged documents and electronics, helping minimize the amount of data and information lost.

Business income coverage can include interruption insurance that covers losses from the inability to operate. If you have insurance that includes losses from a business interruption, you can file a claim to receive up to the amount of capital you would have earned had your business been operational during the amount of time it took to repair the damage. It may also help cover additional expenses and lost rental income if applicable.
Losses from a business interruption can be stressful and the financial losses could be detrimental for your company. Investing in interruption insurance could save you a fortune should you ever experience a fire. If you suffer from fire damage, hire a fire restoration service to help you get back to normal operations as quickly as possible. Doing those two things will reduce stress, lost time, and financial losses.

3 Tips for Preventing Sewage Backup

1/11/2021 (Permalink)

Pouring grease down the drain Don't pour grease down the drain

Prevent Sewage Problems In Your Home

A sewage backup can occur in your basement, bathtub, toilets, and sinks, causing flooding and property damage. Fortunately, there are steps you can take to reduce your chances of encountering sewage problems.

1. Don't Pour Cooking Oil in Your Drains
Many people attempt to dispose of cooking oil by pouring it into their sink drain or toilet. Cooking oil can harden in your drains and make it more difficult for debris, such as hair and food particles, to drain. This creates clogs in your pipes, which can lead to sewage problems. Dispose of cooking oil by pouring it into a heat-resistant container and throwing it in the trash after it cools.

2. Maintain Your Sewage System
To prevent sewage backup, keep your sewage system well maintained. Check your sump pump pit for debris that could be sucked into the pump causing damage and make sure the pump has a filter to prevent debris from storm damage from getting inside the pump. If a malfunctioning sump pump has caused a flood in your basement, consider contacting a flood mitigation company in St. Charles, IL, to remove the water. Additionally, avoid clogs by periodically having a professional sewer cleaning performed to remove the debris that can accumulate in your sewer lines. It is also a good idea to have regular inspections done to check for damage to the lines.

3. Prevent Tree Root Damage
If the sewer line that runs through your yard is older, consider replacing it with a new plastic pipe. Plastic pipes are much more resistant to damage from tree roots than lines made from clay and cast iron. If tree root issues persist, periodically trim your roots or remove trees that are too close to the sewer line.
Sewage backup in your home can pose a safety risk and lead to property damage. These three tips can help you prevent sewage problems in your home.

Can a Property Manager Be Sued for a Mold Claim?

12/17/2020 (Permalink)

Mold contamination on ceiling Mold damage in Geneva, IL

Mold insurance claims are on the rise. In one major case, a Texas couple was awarded $4 million due to mold damages. Tenants are getting more litigious by the year, so it behooves property managers to know what their responsibilities are regarding mold remediation.

What Can Cause a Mold Claim?

A building owner in Geneva, IL, may be responsible for situations leading to property damage in the case of provable negligence. Most mold claims against property managers revolve around three issues:

  • Improper building materials
  • Improper repair techniques
  • Damage caused during repairs

Residential landlords are held to the highest standard and are strictly required to maintain a “habitable” dwelling. Business tenants are not typically held to the same standard since they’re assumed to have a higher level of sophistication and responsibility for their own fate.
Any of these three issues are the property manager’s responsibility, even if you used a contractor to do the work. You may be able to sue the contractor for damages, of course. If the mold damage is the result of a water leak, it may be covered by mold insurance claims, especially if you have a rider for mold.

What Is Your Liability?
For business tenants, your liability is typically described in your contract. However, even if your contract makes your tenants responsible for maintenance, some problems may still be considered your responsibility. Your attorney can help you determine where this sometimes-obscure line is.

How Can You Reduce Your Liability?
Since the building is your asset, you should arrange for a yearly mold inspection by a local mold restoration company. Black mold can eat away at construction materials and even weaken the structure if it’s made of wood. Don’t assume the tenants will care about your building!
You should also review your contract with your attorney. However, the best way to reduce liability and prevent the stress of making mold insurance claims is prevention. If you have a water leak, regardless of the source, get it fixed immediately to avoid future mold damage and claims.

How To Keep Your Company's Irrigation System Running Properly

12/17/2020 (Permalink)

watering lawn with sprinklers Irrigation maintenance is an essential part of keeping your building’s infrastructure standing tall

Irrigation maintenance is an essential part of keeping your building’s infrastructure standing tall. Any malfunction could cause a flood that rushes inside, creating enough physical destruction that a water restoration service professional becomes necessary. Here’s how such a nightmarish scenario can be prevented from afflicting your office in Batavia, IL.

Irrigation System Problems

Your lawn’s plumbing is negatively impacted by:

  • Overheating
  • Freezing
  • Mechanical damage
  • Corrosion

Prevent these conditions and their potential for sprinkler flooding by putting the below system checkup guidelines into practice.

Irrigation System Upkeep
Although sprinkler systems are designed to handle the wear and tear of constant usage, they can still become easily damaged. Sprinkler heads often get knocked out of place from careless mowers, curious animals and extreme weather events. These realities turn monthly irrigation maintenance inspections into critical practice. Readjusting sprinkler heads is a far cheaper alternative to an out-of-control deluge. Likewise, early detection of leaky valves could prevent an oversized water bill from draining your building’s maintenance budget.
While routine inspections are great, they do not come close to the thoroughness of in-depth checkups. In addition to assuring smooth operation, these reviews have the potential to uncover ways of conserving water and lowering your bill.
Get into the habit of staying on top of sprinkler system advances. When significant improvements are released, it may be sensible to replace yours with one that features better flood prevention mechanisms. Bookmark your manufacturer’s homepage, then set yearly reminders to read up on pertinent details.
Remember that seasonal changes dictate how lawn care should be executed. Adjust your water distribution levels so they match your climate’s natural ebb and flow. Reducing your sprinkler’s output will inherently decrease the odds of water pouring into your workspace.
Irrigation maintenance is the best way to assure lawn plumbing never malfunctions and triggers a ghastly indoor flood. Prioritize these error prevention methods and yours will remain in tiptop condition.

4 Furnace Maintenance Tasks To Improve Efficiency and Decrease Risk of Fire

12/17/2020 (Permalink)

Technician looking over a gas furnace with a flashlight before cleaning it. Don't wait until a problem occurs to start caring for your furnace

Your furnace is a useful way to heat your North Aurora, IL, home during the winter months, but it also tends to be a major expense. It probably uses more energy than the other appliances in your home. However, with the right maintenance, you can improve the efficiency of the furnace, keep your costs down, and avoid furnace malfunctions. In addition to these benefits, regular maintenance that includes fire cleaning helps prevent home fires.

Basic Maintenance Tasks

Don't wait until a problem occurs to start caring for your furnace. Perform the following steps regularly and more frequently when necessary:

  • Replace the filter. Clean filters remove unwanted dust, particles, pollen, mold spores, and more. When filters are clogged and dirty, airflow to the heater is reduced, so the appliance doesn't run as efficiently and is at greater risk for starting a fire. This task should be completed about once a month.
  • Clean vents throughout the home. Dirty or covered vents also reduce airflow to the furnace, decreasing appliance efficiency. This loss of airflow can also cause damage to the furnace.
  • Schedule regular dust, dirt, and smoke cleaning of the heating and cooling system. Anything that gets into the ductwork, vents, and registers may get into the furnace, decreasing efficiency and increasing the risk of a home fire.
  • Move any flammable objects away from vents and the furnace. Of course, keeping the area around vents and the furnace free allows for plenty of airflow. In addition to this, it further reduces the risk of fire.
  • Sometimes homeowners store clothing, chemicals, or paperwork near the furnace, but these items should never be stored near this appliance or the water heater.

Experienced homeowners understand the importance of regular furnace maintenance. While some tasks need to be done once a month, others can be completed annually.

Time To Get Started
If you've missed some maintenance steps, it isn't too late to get started. If you've noticed smoke damage around your furnace, contact professionals with experience handling fire cleaning to make sure there isn't any hidden damage.