Recent Posts

4 Ways to Keep Mold From Spreading In Your Home

3/26/2020 (Permalink)

Black mold on ceiling Mold growth in your Geneva, IL home

4 Ways to Keep Mold From Spreading In Your Home

Mold is a common problem for many homeowners, but this fact doesn’t make it any less frustrating. If you have mold growth in your Geneva, IL, home, there are several things that you can do to help keep it under control.

1. Reduce Moisture

Mold needs moisture to grow. This is why you will often find mold in places with water damage. However, your house doesn’t need to be flooded to enable this growth. Small leaks or high levels of humidity can contribute as well. Fixing damaged pipes or appliances quickly and using dehumidifiers can help prevent mold.

2. Limit Air Circulation

If you already have mold in your home, whether as a result of water damage or something else, movement in the air can spread it further. Limit the use of HVAC systems and fans until you are able to have the mold removed.

3. Clean Regularly

Because mold can grow in any location and you may not know that any spores are present before they have begun to spread, cleaning your home regularly is an important part of mold prevention. This is especially true if you have had mold problems in the past. In areas that mold has grown previously, you are more likely to find future growth.

4. Hire a Professional

Mold can be difficult to remove on your own and can easily be spread if you don’t know what you’re doing, so hiring a mold remediation company to remove it can help keep the problem from returning. They can find all instances of growth in the building and can perform cleanup and any needed repairs.
Even if mold keeps popping up in your house, there is no need to panic. In most instances, it will not cause serious problems. Just be sure to take care of any water damage when it occurs and keep moisture levels low. Recurring mold should be handled by a professional to get the best results.

We are Cleaning Experts

3/17/2020 (Permalink)

green graphic We are here to help!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of St. Charles/ Geneva/ Batavia- (630) 377-7062

How to Prepare Your Company For Disasters

3/3/2020 (Permalink)

Broken snapped wooden power line post with electrical components on the ground after a storm Power outage in St. Charles, IL area

No business owner ever thinks that a major disaster will befall their company, but planning for the worst case scenario will help them get their company in St. Charles, IL  back on its feet much quicker in the event of a real emergency. The Federal Emergency Management Agency (FEMA) recommends that a disaster preparedness plan should consider both natural and man-made disasters.

Natural Disasters

It is critical to identify all of the natural disaster situations that could potentially affect your company. Every region in the country has different weather-related situations they must plan for. They can include:

  • Tornadoes
  • Hurricanes
  • Earthquakes
  • Floods
  • Wildfires

Included in natural disaster business preparedness would be an in-place shelter for employees and visitors to meet. In the case of tornadoes, this should be an interior room with no outside windows.

Man-Made Disasters

Hazardous material spills or exposure
Power outages
Structural collapse
Technical disasters - These can include loss of data and security breaches

Detailed evacuation procedures would be essential when devising a plan for man-made disasters. Ensuring the safety of your employees and visitors is your top priority.

Develop a Successful Plan

The key to a successful disaster preparedness plan is to first conduct a risk assessment to identify all of the situations that can potentially affect your company. It is smart to have an “all-hazards” approach when developing your plan so that no matter what disaster you encounter, your company will be prepared. A disaster plan should include:

  • Mitigation, preparation, response and recovery plans to handle the hazards and risks appropriate to your company
  • Written procedures to address all of the steps involved in preparation and response
  • Training of all personnel, including all visitors on the premises
  • Data backup management plans
  • Plans on how to communicate with internal and external parties regarding the situation, including a robust alarm system
  • Emergency drills at regular intervals with all employees, making sure to document any weak areas that need to be improved

When developing your disaster preparedness plan, remember the “3 P’s” - plan, prepare and practice.

How To Prevent and Prepare for Home Fires

2/27/2020 (Permalink)

Photoelectric smoke detector There should be at least one smoke detector on every floor of your house

You never want to think about the possibility of a home fire. Yet fires affect plenty of properties each year. By following proper fire preparation and prevention techniques, you can reduce the chances of a blaze destroying your Elburn, IL, house.

Fire Prevention Tips

1. Cook Safely
The kitchen is a common location for home fires. You should stay in the room while cooking so any blazes can be put out right away. Keep any pets or small children away from ovens and stoves, as well.

2. Keep Fire-Starters Away From Kids
Talk to your children about fire safety and the dangers of lighters and matches. Put those items on high shelves where kids can't reach them.

3. Check Your Wiring
Electrical wires are everywhere nowadays. Unfortunately, they are also common sources of fire. Avoid putting too many cords into one outlet. You should also replace or fix frayed cords immediately.

Fire Preparation Tips

1. Make an Escape Plan
Everyone in your family should know two ways out of each room in the house. You should also set up an outdoor meeting place where your loved ones can gather in the event of a fire. You can then practice your escape plan every six months.

2. Use Smoke Alarms
There should be at least one smoke detector on every floor of your house. Smoke alarms should also be placed outside each bedroom or sleeping area. Be sure to test the detectors regularly and to change the batteries at least once per year.

3. Store Important Contact Information
Keep emergency contact numbers near your phone so anyone in the home will have quick access to them during a fire. You may also want to keep in your cell phone or wallet the contact information for your local fire restoration company.
Homes fires can be devastating. Thankfully, there are simple fire preparation and prevention strategies you can follow to protect your house.

Ideas on How to Avoid Frozen Pipes While on Vacation

2/19/2020 (Permalink)

Insulation for pipes Insulating your water lines is probably the best thing to do before leaving for vacation

How To Prevent Freezing In Your Pipes

When temperatures plummet, pipe freeze becomes the leading cause of water damage in North Aurora, IL. Water lines in unheated parts of the house succumb to the surprisingly forceful pressure of solidifying water, causing thousands of dollars worth of water damage. That’s why you need to know how to prevent freezing in your pipes

Pipes with the highest risk of freezing include:

  • Any line passing through the attic
  • Pipes in the basement
  • Supply lines in the garage

Insulate Your Pipes

Insulating your water lines is probably the best thing to do before leaving for vacation. It will mitigate the risk of frozen pipes, saving you the trouble of continually heating the pipes.
There are several options for plumbing insulation in the market today; some are dirt cheap, while others are not. Inexpensive options such as rubber and fiberglass, are suitable for houses with decent insulation. There’s also an electric heating tape that can work for any situation.

Turn on the Heat

Leaving the heat on might not be the most economical thing to do, but maintaining 55F or more can prevent freezing in plumbing fixtures. Ask a friend to check the house regularly to make sure it is warm enough. It’s one way of avoiding a nasty pipe burst incident.

Shut off the Water Supply

Cutting off the water supply at the main valve has its pros and cons. First, it will prevent any water from getting into the system, which eliminates the risk of frozen pipes. However, fire sprinklers will not work if they are needed. That’s why some people prefer leaving their faucets dripping to reduce pressure and eliminate the risk of freezing. With these tips, you will never have to worry about frozen pipes ever again. You can implement any of them and get the desired outcome, but they work better when used together. For example, insulate the pipes as the first thing then have a friend check-in every other day for the best results.


2/13/2020 (Permalink)

servpro water loss Let us handle it for you.

Here at SERVPRO of St.Charles/Geneva/Batavia, we realize you have many options when selecting a restoration and emergency service provider.  So, why should you call us? 

  • We are a one stop shop that can handle any job from start to finish.
  • As one of 1700 individually owned and operated franchises we have access to more support during harsh weather.
  • We are “Faster to any size disaster”.
  • SERVPRO is a trusted name in the mitigation and restoration industry.
  • We work with all major insurance carriers and have relationships with many local providers.
  • We are a Large Loss Provider.
  • We always put our customers need first.
  • We have the equipment and training to get any job completed.
  • We can easily handle both commercial and residential properties.
  • Open 24 hours a day, 7 days a week, 365 days a year.
  • We are locally owned and operated so we live and work in the same communities you do.
  • We love what we do and want to help you!

If you have questions, need any assistance or would like a free estimate. Give us a call today (630)377-7062.

Why Should My Business Choose SERVPRO?

2/6/2020 (Permalink)

water on the floor of a business SERVPRO Franchise Professionals are trained to meet or exceed industry standards after water damage.

As a business owner in Geneva, IL you know that each day brings with it new challenges. It helps to know that, should a disaster occur, you can trust a company with a 24-hour fast response reputation to remedy the situation. SERVPRO is ideal because:

1. They’re Trusted Professionals

Since 1967, SERVPRO has been providing customers with quick and reliable restoration and cleanup. With over 1,700 franchises nationwide, they’ve become a trusted industry leader.

2. They’re Knowledgeable and Experienced

Extensive training and certification in fire restoration is provided at the IICRC-approved training facility of SERVPRO Industries, Inc.

3. They’re Preferred by Many

SERVPRO not only handles residential cleanup but has also become the trusted choice for commercial clients, much of the insurance industry and many property management companies.

4. They’re Always Available

SERVPRO is committed to the restoration and cleanup industry, so it’s only logical to be available on a 24-hour basis, 365 days a year. Emergencies are never convenient; they don’t take nights, weekends and holidays off, after all. The more than 10,000 SERVPRO teammates don’t either. They’re always open, so they’ll quickly be on the scene to analyze the damage and begin the cleanup and restoration process.

5. They Have Equipment for Every Job

You can trust SERVPRO Franchise Professionals to have the right equipment available for every job. More than 140,000 pieces of professional restoration and cleaning equipment are housed in over 5,000,000 square feet of building space.

6. They Offer an Array of Services

No matter what type of commercial facility you may have, SERVPRO is Here to Help. Their services include fire, water and storm damage restoration, mold remediation, building cleaning, as well as air duct and HVAC cleaning. They can also handle board-ups, biohazard cleanup, document drying and the cleaning, restoration and deodorization of electronics and artwork.

If your commercial building sustains any type of damage from flooding to fire to mold, you can feel confident hiring SERVPRO Franchise Professionals with 24-hour availability to get your building back to preloss condition.

Eliminating Mold Odor

2/4/2020 (Permalink)

wallpaper peeling back revealing mold We can find hidden mold and remove it, eliminating mycotoxins and the lingering odor.

If your St. Charles, IL business has ever suffered a mold infestation, then you may have experienced the musty smell frequently associated with mold growth. This odor is caused by the mycotoxins released by mold spores. Fortunately, removing the mold will eliminate the smell.

Temporary Solutions

Covering up the smell of the mold may help in the short term, but remember that the smell will keep coming back until the mold is removed. The following are items that may help with the smell but will not address the underlying problem:

Air fresheners
Non-moldicide cleaners

These products may help your business smell fresher, but they should not be used long-term. The longer you wait to remove the mold, the worse the infestation will be and the more damage it will cause.

Mold Remediation

The only way to eliminate the musty odor permanently is to thoroughly remediate the mold using a professional mold remediation company, such as SERVPRO of St. Charles/Geneva/Batavia. It is impossible to remove all mold spores because they are present nearly everywhere. However, it is possible to clean mold growth well enough to eliminate the odor caused by the mycotoxins. To clean mold, the experts at SERVPRO will first address the moisture source and make sure the area is dry. It is important to turn off the HVAC system and any fans to keep the spores from spreading throughout the building. Run an air purifier with a HEPA filter to trap the free-floating mold spores. 

If you have removed all the visible mold and still detect a musty odor, then you may need to call an experienced restoration team. 

Why Protect Your Home from Icy Winter Storms?

2/3/2020 (Permalink)

ice storm Ice storms can cause major damage to your home and property.

You give your kids extra vitamin C at the first sign of a sniffle. Why? Because you want to protect the things that are dear to you. Similarly, you want to protect your home from the ravages of seasonal storms – especially ice storms. Ice storms are expected this time of year. As the Tri-City’s most helpful storm damage restoration company, we are all too familiar with the damaging effects of ice storms.

Helping you to protect your home from severe weather damage might seem a little odd –after all, residential and commercial storm damage restoration is our business. But our hearts run deeper than our pockets, and we want to help our neighbors protect their home and all that is dear to them, even if it means not needing our restoration services.

SERVPRO of St. Charles/Geneva/Batavia has compiled their best tips to help you protect your home from the season’s storms. 

  • Trim and prune trees regularly. Even the healthiest and strongest of trees will break under the weight of ice. Broken tree limbs account for much of the storm damage from icy weather in St. Charles. A tree limb encased in a block of ice can weigh hundreds of pounds and can easily crash through roofs and even crush a car.
  • Look for escaping heat. Escaping heat is often the source of icicles and ice sheets on your roofs’ edge. More widely known as ice dams, these curious ice formations can cause quite a bit of damage to your roof. Melting ice runs down and refreezes creating ice dams that block the flow of water off of your roof. This accumulated water is often the reason that we get called for water and mold damage restoration services. Prevent devastating effects of water damage to your roof by finding the source of the escaping heat causing the melt in the first place. Common sources include the chimney and even incandescent lighting fixtures in the attic.
  • Keep up with regular chimney cleaning. If you use your fireplace often, then you likely clean the chimney every winter. However, if you light up the hearth only when the weather drops to freezing and skip the regular upkeep, you could be putting yourself, your family, and your home in danger. Chimneys that are not regularly cleaned and inspected are fire hazards. When icy weather is in the forecast, be sure to clean out the chimney before using it.
  • Take steps to prevent frozen pipes. Frozen pipes are very likely to burst and cause water damage. Preliminary steps to protect against frozen pipes include disconnecting hoses and closing valves to prevent water flow between the indoors and out. Keeping a water faucet turned on to a slow, but constant stream also aids in preventing burst pipes and the need for water damage restoration.

Taking these steps can help to prevent icy weather damage, but for everything else, there’s SERVPRO of St. Charles/Geneva/Batavia.

SERVPRO is the most trusted name in storm damage restoration in St. Charles, Geneva, and Batavia because we’ve worked hard to earn your trust. From flooded basements to soggy, collapsed ceilings to black mold creeping up your wall from water damage, SERVPRO has the expertise and eagerness to restore your home. Call us today and let us know how we can help.

How to Handle a Sewer Overflow Like a Pro

2/3/2020 (Permalink)

Sewage water on the floor Call a professional restoration company to cleanup a sewer damage.

A sewer backup is probably the worst thing that could happen to a property owner. Whether it’s a sink or toilet overflow, the overwhelming number of bacteria and harmful viruses in black water can cause severe infections to people. So, here is a wastewater cleanup guide for people in Batavia, IL.

Preparing for a Sewer Cleanup

The first thing to do when dealing with a flooded toilet is gearing up for the job. The protective attire needed for this task include:

  • Rubber gloves
  • Eye protection
  • Waterproof boots
  • Impervious overall

The idea is never to touch fecal matter directly, no matter the situation. It is the only way to avoid allergic reactions and nasty infections. Also, you might want to bring bin bags, brushes and mops to help with the actual sewer cleanup exercise.

Getting Started

After wearing protective clothing, scrutinize the situation before starting the operation. Then decide if you should switch the electricity off or leave it on to help with air circulation (fans, air conditioners, and dehumidifiers).
Shovel most of the solid waste into double bin bags to prevent more disasters. Then use a mop and bucket to remove the remaining slurry. If you use any power tools in this step, be sure to wear a gas mask to avoid sewage-contaminated air.
At this point, you should have already identified things that are not salvageable. Carpets, for example, are notoriously hard to disinfect and should be discarded. Clean up everything else with hot water and detergent. However, get a second opinion from a professional cleaner before trashing expensive things.
Sewer cleanup is not an easy task by any chance, but it’s necessary if you want to remain in business. Even so, be very careful with sanitation, and don’t think twice about throwing things out. If you do this job right, everything will go back to normal in a few hours.