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Understanding Storm Damage and Flooding

5/13/2021 (Permalink)

Hardwood floor flooded Flood damage in North Aurora, IL.

Understanding Storm Damage and Flooding

There are many types of emergencies or disasters that could affect your building in North Aurora, IL. Water damage is one of the most destructive and concerning. This can happen in several ways, including via Mother Nature and from faulty plumbing in your facility. Both storms and flood damage can wreak havoc on your business. It's important to understand both of these — including their differences.

Storms and How They Can Cause Damage
Storm damage can send water into your building through the roof, the foundation, windows, doorways and other openings. They can also damage siding, windows, roof shingles and items inside your office. Common storms include:

  • Thunderstorms with heavy rains
  • Hurricanes and tornadoes with high winds
  • Hailstorms

Flooding can occur in your facility when torrential rain seeps through a weakened foundation. A damaged roof may not be able to hold in the water either. Hailstones can also break glass or dent siding on the building. Powerful winds can knock over trees onto the building or damage power lines, cutting off electricity.

Floods That Don't Come From Storms
Not all flood damage is a result of the weather. A common way in which floods start in the building is from plumbing issues. A backed-up sewer line can send black water into the office, posing harm to everyone inside. Overflowing toilets can damage flooring and drywall. Also, broken pipes can causes leaks, which gradually damage building materials and develop mold. A bursting pipe can send large amounts of water into the building, threatening personal belongings and office equipment.

Help Is Available
For floods and storms, you need the expertise of a disaster response company. These professionals have the training and equipment to clean up after any damage and restore your building so you can return to work safely.
Flood damage is nothing to take lightly. Either from a storm or plumbing problems, water damage can affect your office.

Securing Your Facility After a Fire

4/19/2021 (Permalink)

Two green truck box parked outside a building, building has been board up after a fire event Secure your building and valuables to prevent secondary losses.

Tasks To Complete After A Business Fire

It is possible to continue business after a fire in Batavia, IL, but the steps you take after fire damage can determine how quickly it happens. Here are tasks to complete after a business fire.

Document Damages
Many things happen at once following a disaster, so it's imperative to keep records of expenses and activity as much as possible. Something you think you will remember may escape you later. Your documentation may include:

  • Photos of the damage
  • Receipts you incur during fire mitigation
  • Names and phone numbers of companies and agencies you contact

Safeguard Your Property
After fire damage, board up doors and windows immediately and put tarps on any holes in the roof. Securing the building will deter vandals and thieves. Keep receipts of fire cleanup expenses to provide to the insurance company.

Hire Security
A fire-damaged building can be an open invitation for looting. Check with your local police department to see if they can patrol the area. You may need to hire private security, though, as the police may not be available on a round-the-clock basis for your building.

Turn Off Utilities
To avoid any chances of another fire, have your gas and electric power turned off at the meter. Shut off the water supply at the main valve. Before resuming services, call your utility company to inspect the building and clear it for use.

Remove Valuable Property
Retrieve valuable papers and property after the fire department permits you to enter the facility. You may need to collect inventory records, employee documentation, insurance policies and business permits. If you can safely access credit cards, checkbooks or money from the premises, remove those items as well. Ask a fire professional about precautions to take before opening a safe, which may cause the things inside to ignite if opened too early.
As soon as you can safely get to your property, secure your building and valuables to prevent secondary losses such as additional fire damage and looting.

Candle Alternatives That Leave Your House Smelling Fresh Without the Fire Risk

3/29/2021 (Permalink)

Completely burned bedroom wall, garbage can, yellow no-pass-through strips placed on the home. Avoid fire damage in your home by using candle alternatives.

Three Perfect Candle Alternatives For Your Home

Some scent enthusiasts are candle-obsessed but are seeking alternatives for a decreased fire risk. Scent-producing products are being reconsidered by homeowners in St. Charles, IL, who prefer to keep their homes safe from fire hazards. These include:

  • Flame candles
  • Incense burners
  • Tealight wax warmers

The open flame from candle products opens homes to a fire risk. Here are some candle alternatives that will keep a home smelling fresh and free from a candle fire.

Essential Oil Diffusers
Essential oils are non-synthetic fragrant oils used for aromatherapy, candles, natural soaps and lotions. Essential oil diffusers use a blend of essential oil and water to disperse a scented mist into the air. The mechanism uses an electronic method to create vapor, eliminating with it a fire hazard. Some essential oil diffusers light up to provide an imitation flicker.

Plugins and Flameless Candles
For those wanting to create a romantic environment with the look of candles, there are flameless candle alternatives. These are often made of LED lights and a wax or plastic base. They are battery-powered and can be purchased with remote controls. Some are also made with a timer installed for automatic shut-off. Flameless candles can be paired with plugins for scent.

Electric Wax Warmers
Wax warmers are usually made of a ceramic base that holds scented wax cubes to diffuse the scent without the flame. Some are made to warm the wax with a tealight candle. It is important to purchase an electric wax warmer to keep a house protected from open flames. Like diffusers, wax warmers can be purchased with a flicker option.
Candle alternatives are an excellent option to create an enhanced home environment without the hazard of an open flame. Like candles, they provide homeowners the option of infusing scent into their homes. In case of a candle fire, contact a local fire damage restoration service to repair and restore damaged property.

6 Tips for Extending the Life of Your Building's Roof

3/29/2021 (Permalink)

Stained ceiling due to water. Roof leak Ceiling damaged due to water leak from roof.

Preventive Measures To Avoid Havoc On Your Building's Roof

Even a minor roof leak has the ability to create workplace disruption. Leakages are naturally more prone to occurring when you neglect basic roofing maintenance duties. Here are six ways to help keep yours in shape so that storms are less likely to create situations where hiring a commercial storm restoration expert becomes necessary.

1. Fix Leaks
As soon as you identify water seeping into your building, have the matter fixed. Failure to do so may result in severe complications with air ducts and electrical systems.

2. Perform Inspections
Pay a professional roofing expert to evaluate your roof annually. This can help assure that any developing roof leak in Geneva, IL, is corrected before it has an opportunity to worsen.

3. Stay Off
The more pressure you place on your roof, the quicker it becomes prone to needing attention. Walk elsewhere unless absolutely necessary. If you must step on tiles, use walking pads.

4. Hire Professionals
Placing faith in the abilities of construction workers that lack experience or credentials is a bad decision. Their lower costs may be tempting, but you will likely wind up paying even more after their subpar work causes problems. Licensed professionals are much more capable of properly executing repair duties.

5. Stay Clean
In addition to wind damage, storms cause roofs to get covered in leaves and branches. Debris has the potential to clog drains and promotes algae growth. Clear your roof year-round, paying particular attention to eaves in the fall.

6. Examine Equipment
When air conditioning units leak, roofing damage is often an unpleasant outcome. Make sure yours is not the source of a worsening problem. Hire a roofing expert to handle any issue the moment one is detected.
A roof leak is the last thing any office manager wants to deal with. Thankfully, the likelihood of one occurring can be lessened with a few preventive measures. Use these tips to reduce the odds of water seeping into your building and creating havoc.

3 Times Homeowner’s Insurance Doesn’t Cover a Flooded Basement

3/15/2021 (Permalink)

Homeowners insurance policy Your homeowner's insurance doesn't cover every type of water damage.

When Is Flood Not Covered?

Unfortunately, there are plenty of sources for a basement flood in your home in Elburn, IL, that your homeowner's insurance will not cover. The following sources are common examples of when the flood is not covered.

1. Storms
A basement flood from a natural disaster is generally not covered by your insurance. This means you should have a sump pump in your unfinished basement. If you have a finished basement, you should take other measures to keep water out. For all situations with rising water levels, flood insurance is your best bet. This type of policy offers insurance coverage for your personal belongings. In other words, they will pay to replace your items or have them dried by a water restoration company that offers content cleaning.

2. Sewage Backups
If sewage backs up and floods your basement, it will probably not be covered under a standard policy. This type of disaster is the most expensive and can cause a lot of damage. Fortunately, you can combat it by purchasing an additional clause on your insurance policy. Just make sure that you get at least $10,000 of coverage. Otherwise, they could leave you footing a lot of the bill for the restoration work.

3. Groundwater Seepage
A basement flood caused by groundwater seepage is generally not covered. You may notice these after heavy rain strikes as water seeps through the cracks in your foundation. Your insurance company considers this a non-coverable calamity. This is also typically not covered by flood insurance. The best way to prevent this type of disaster is to ensure that your foundation is solid. Also, reseal your basement walls periodically. This will prevent any water from entering, so you don't have to worry about paying for the damage.
Your homeowner's insurance doesn't cover every type of water damage. These are just some of the sources of a flooded basement that your insurance company will likely exclude from your policy.

Restoration Companies Service Both The Client and The Adjuster

2/24/2021 (Permalink)

tables and chair in the outdoor of a building, green truck box parked in front of the building Call SERVPRO of St. Charles/Geneva/Batavia we can help.

Is a restoration company working for the client or the insurance adjuster? It's tempting to think that the operation is designed to fight solely for one side. The business relationship, however, is symbiotic, supporting all of the involved parties. Here's what the establishment does and why they're right for everyone.

What Does a Restoration Company Do?

A restoration business is a one-stop-shop for water damage repairs. Designed to serve multiple needs, establishments such as SERVPRO house specialists in various fields, offering assistance throughout an entire project. By having everyone connected to one place, cleanup is streamlined for efficient project management. Organizations start the job and finish it, following through on all of the following demands:

  • air and structural testing
  • drying methods
  • content cleaning
  • mold contamination and cleanup
  • building repairs
  • vent cleaning

How Does This Connection Benefit Owners?
An insurance adjuster requires specific documentation before financial assistance is permitted. When owners use multiple companies to tend to different projects, this complicates matters and slows approval. Remediation crews step in and aid in this process. The specialists from the first moment begin to take photographs and assess the premises, noting conditions within an electronic system. This information is then sent overall as one, saving proprietors time and headache. Owners step back and have someone take over the hassle.

How Does the Service Assist Insurers?
An insurance claim should arrive in the appropriate language and with the necessary support. Armed with this awareness, staff create submissions in the correct format. This avoids rewrites, frustration and delays.
Also, certified professionals determine what is wrong on the property and how the trouble should be repaired. Following national standards, insurers may trust the team to complete the work accurately.
Of course, keeping costs down is vital. A water restoration company arrives immediately to secure and contain the premises. These actions and the effort to salvage what is possible reduce the overhead.
A claim doesn't have to be a battle between the insurance adjuster and owner. When a remediation company is hired, communication improves, and workload lessens, creating a desirable collaborative union for commercial owners and insurers.

Why Do I Need a SERVPRO Emergency READY Profile?

2/17/2021 (Permalink)

The SERVPRO emergency ready profile A SERVPRO Emergency READY Profile is an excellent way to minimize your downtime after a disaster.

Is your business prepared if a disaster strikes? Sadly, for many businesses, the answer is no. Research indicates that nearly half of businesses that are affected by a disaster never reopen. Insurance is important, but it’s not always enough. Creating an emergency profile with an experienced restoration company can give your business a huge advantage if the unthinkable happens.

Why Do I Need a READY Profile?

After a disaster like a flood or fire, most businesses will need to remain closed until restoration work is complete. Every day that your business is closed is not only a day that you aren’t bringing in any money, but it’s also a day that your customers are looking elsewhere and a day that your competition is gaining an edge. Time is of the essence after an emergency, and anything that can help get your restoration underway more quickly can be a game-changer. A SERVPRO Emergency READY Profile is an excellent way to minimize your downtime after a disaster.

What Is a READY Profile?
Developing an emergency profile for your business has many benefits that can save you valuable time after a flood or fire. An ERP does the following:

  • Identifies your chosen North Aurora, IL, restoration company
  • Establishes key business contacts who can authorize work
  • Consolidates important information such as insurance policy numbers and contacts into one convenient place
  • Stores critical facility facts such as the location of shut-off valves
  • Provides a custom action plan with the exact steps you should take in an emergency

How Do I Get Started?
To start creating your READY Profile, first go to to register for an account and create a username and password. After you register, you can designate your preferred SERVPRO location and add information about your business. Then, download the ERP App onto your smartphone or tablet, and log in.
Don’t let your business become a statistic. Setting up an emergency profile before disaster strikes will help you reopen as soon as possible.

4 Dos and Don'ts of Putting Out a Grease Fire

2/5/2021 (Permalink)

Pan on flames while cooking Grease fire

How To React And What To Do If A Grease Fire Breaks Out

Cooking a tasty meal in your St. Charles, IL, home can be an enjoyable way for you to express your creativity. However, stovetop cooking can present some dangers, especially when you use frying oils. If a grease fire should break out, knowing how to react and what to avoid can prevent the blaze from spreading and allow you to extinguish it quickly.

1. Do Not Move the Pan or Pot

If a pot or pan should catch fire, avoid trying to grab the handle or moving the container off the fire, even with a potholder. The movement might cause the burning oil to splash and spread the blaze. Turn off the burner instead and step away from the stove until the danger has passed.

2. Do Cover the Fire

If the fire is small, cautiously cover it with a metal lid. This should snuff the grease fire by leeching the oxygen from it. Avoid removing the cover until the pot or pan cools. If your appliance, walls or ceiling have sustained damage, call in a fire cleanup and restoration company to inspect the area and advise you about repairs.

3. Do Not Use Water on the Fire

While your first instinct may be to throw water on a stovetop fire, doing so can spread it quickly and increase the risk of burns from splashing. If the fire is contained within the pan, you can put it out with baking soda or a small kitchen fire extinguisher.

4. Do Call 911 Right Away

If you cannot stop the fire from spreading, evacuate your home immediately and call 911 from a secure location once everyone exits. Trying to contain a spreading fire on your own is highly dangerous and may result in serious injury.

Your St. Charles, IL, home’s kitchen can be a source of culinary joy and adventure. However, it also comes with potential risks, such as the outbreak of a grease fire, but knowing how to react can prevent a larger blaze and allow you to contain it safely.

How To Prevent and Handle Mold Contamination

2/4/2021 (Permalink)

Mold Quarantine Mold containment in Batavia, IL.

Mold Containment and Cleanup Process

Finding mold in your building is a serious matter in Batavia, IL, and leaving it unattended and untreated is a big mistake. When it comes to mold cleanup and restoring your business, it is important to take the appropriate steps to prevent mold from spreading to other areas of your building. If you do not take measures to prevent cross-contamination, your mold situation could get out of hand quickly and lead to costly damage.
There are several steps in the mold containment and cleanup process, including:

  • Isolating the affected area
  • Cutting off airflow
  • Creating negative pressure
  • Removing mold and damage
  • Restoring the building

Isolating the mold colony is important for limiting fungal spread. Sealing windows and doors, covering air vents, and using physical barriers are effective ways to keep the growth from creeping into other parts of the building. Shutting off air flow and creating negative pressure keeps mold spores from becoming airborne and traveling to other surfaces and rooms.

Mold Removal
Once the area is sealed off and the air from the contaminated area has been removed, you can begin the mold removal process. You should treat all infested areas with antimicrobial and antibacterial solutions and discard any items that are damaged by the mold. Enlisting the help of professional mold cleanup and remediation services will ensure the infestation has been removed completely and the risk of additional mold contamination has been eliminated.

After removing the mold, you can begin restoring your building. This process can include minor repairs, such as putting fresh paint on walls and replacing carpets. However, in more severe cases, some parts of your building may require reconstruction.
It is important to understand the different steps in the remediation process to take effective action against a mold infestation. Starting the mold cleanup process as soon as you spot the problem can save your business from suffering major damage and costly repairs.

What You Should Know About Basement Flooding

1/11/2021 (Permalink)

Completely flooded basement. A visible line is showing maximum water level higher than 7 feet. Flooded basement in Geneva, IL

Basements and crawlspaces are spaces within your home that are most susceptible to damage from flooding. If you’ve experienced significant rainfall, burst pipes, or poor drainage around the house, you may find yourself dealing with serious water damage for your home in Geneva, IL. Cracks and holes in basement walls provide entry points for water to seep in and cause damage to the structure as well as any belongings.

Dealing With Basement Water

If you encounter water in your basement or crawlspace, it’s best to act quickly and consult a professional water damage restoration company. These providers can arrive fast to remove water damage and make sure your home is dry. Water damage remediation for your basement is likely to follow this basic process:

  • Removal of water using specialized equipment
  • Drying of objects and surfaces using advanced techniques
  • Cleaning and disinfection of surfaces, including remediation of mold
  • Examination and clearing of drains, gutters and downspouts
  • Repair of objects and items damaged by water
  • Repair and elimination of source issue, including leak and pipe repair

Getting the Big Picture
Professional water damage restorers not only have the tools, experience and knowledge to deal with a basement flood, but they’re also prepared to deal with the situation at any time of the day. Flooding in your basement is an emergency situation. Professionals act quickly to prevent further damage, ensuring that the source of the problem is resolved and that your home is dry. If items can be repaired instead of replaced, these experts know the best way to restore and recover impacted belongings, including furniture, documents and other valuables.
Flooding presents a serious issue for any basement or crawlspace in a residence. There’s no job that’s too big or too small for water restoration specialists to quickly address. A DIY approach probably isn’t comprehensive enough to bring your basement to pre-damage conditions.